SHIPPING INFORMATION

This shipping policy explains exactly what occurs between checkout and delivery — and which parts fall under EASYGOTE’s direct control versus external systems.

What Happens After You Order

Orders are forwarded to logistics hubs within 48 hours of checkout. Full preparation, inspection, and dispatch routing takes 2–7 business days. This duration depends on item complexity and warehouse volume. EASYGOTE manages this stage directly.

Why Timing Varies (And Why We Can’t Control It All)

Exact, day-specific delivery dates cannot be guaranteed. EASYGOTE relies on independent international carriers for transit, and delivery timing is affected by external factors beyond EASYGOTE’s control — including regional transit strikes, extreme weather occurrences, national holiday closures, and sudden logistical bottlenecks. Estimated carrier transit time is 7 to 15 business days. This timeframe reflects carrier network performance, not EASYGOTE operations.

Where We Ship — And Where We Don’t

EASYGOTE ships to the following destinations: Singapore, Japan, South Korea, Thailand, Vietnam, the Philippines, Indonesia, India, the United Arab Emirates, Israel, Brazil, Mexico, Chile, Argentina, Ukraine, and various other international locations.

What Customs Means for Your Package

All cross-border shipments must pass through the recipient country’s customs authorities. Import verifications and regulatory checks vary by territory and may cause temporary localized delays beyond EASYGOTE’s operational control. Responsibility for these processes rests solely with the recipient country's customs authorities.

If Something Goes Off-Track

Contact cs@easygote.com with your order number and tracking ID for immediate assistance.